bangalorecollective.com

Crafted to Store Standards. Priced for You.

1. General

  • General
    By purchasing from Bangalore Collective, you agree to our terms and conditions outlined below. We encourage you to read these carefully before making a purchase.
  • AI visuals are used solely for illustrative purposes.
    Minor variations in size, pattern, or detailing may occur.
    For precise product representation, kindly rely on our original photographs, or scan the article. Size details can be verified by scanning the article.
  1. Return & Exchange Policy
  • No Refunds will be issued under any circumstances.
  • Size Exchange only for footwear will be allowed.
  1. Size Change Policy
  • Size changes are possible only if you ship the product back within 2 days of delivery.
  • If the requested size is unavailable, store credits will be issued.
  • Store credits can be used for future purchases of the same value.
  • Shipping charges are not included in store credits.
  1. Damaged Product Policy
  • Damaged products will be replaced only if reported as per the claim process.
  • Claims must include:
  • A clearly recorded unboxing/opening video showing the product from the moment the package is opened.
  • The AWB number (tracking label) must be visible in the video.
  • Claims without the required video will not be accepted.
  1. Store Credit Terms
  • Only the item value will be credited (shipping charges excluded).
  • Credits can be used for a future purchase of equal value.
  • Store credits will be valid for use up to 180 days.
  1. Order Cancellations
  • Orders cannot be cancelled once placed. Please review your order carefully before confirming.
  1. Product Variation
  • Slight variations in color, texture, or finish may occur due to lighting, photography, or screen settings. These will not be considered as defects.

Shipping policy

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates

  • Estimated delivery time:
  • Within India: 3–7 business days
  • International Orders: 7–15 business days (may vary by destination)

Order Tracking

  • Once your order has shipped, you will receive a confirmation on WhatsApp with a tracking number.
  • Tracking information may take 24–48 hours to update.

Delays

  • We are not responsible for delays caused by courier companies, customs clearance, or unforeseen circumstances (e.g., weather, strikes, natural disasters).

Shipping Restrictions

  • Currently, we do not ship to P.O. boxes or APO/FPO addresses.
  • Certain items may have shipping restrictions depending on local regulations.

Damages

  • If your order arrives damaged, please contact us immediately with photos and videos of the package and items.
  • We will work with the courier to resolve the issue and provide a replacement or refund as applicable.
  • The AWB number (tracking label) must be visible in the video.
  • Claims without the required video will not be accepted.
Shopping Cart